If you’re wondering “How does EES work?”, don’t worry — the process is designed to be straightforward.
Although your first journey may take a little longer than you’re used to, future trips should become quicker once your details have been registered.
Here’s what you can expect.
Before leaving home, make sure you have:
You should also check the latest advice from your airline, ferry operator or travel provider regarding recommended arrival times.
Whether you’re arriving by plane, ferry, train or car, you’ll be directed to passport control as normal.
The process may differ slightly between countries and transport operators.
Your passport will be scanned electronically.
Instead of receiving a physical passport stamp, your travel record will begin to be created digitally.
Border officials may also ask standard travel questions, such as:
On your first trip you’ll normally:
This registration only happens once unless your biometric information needs updating.
The system automatically logs:
This replaces traditional passport stamping.
When you visit Europe again, border authorities can retrieve your existing record.
Because your biometric information has already been registered, future border crossings should generally be quicker and more streamlined.
Your exit from the Schengen Area* will also be recorded digitally when you leave.
* The Schengen Area covers most EU countries plus Iceland, Liechtenstein, Norway and Switzerland, where border checks are removed between members — but UK travellers will need to register under the new Entry/Exit System when visiting.
Many travellers ask does the Entry/Exit System store personal information?
During your first registration, EES typically records:
The system does not replace your passport, and you’ll still need to travel with a valid passport that meets the entry requirements for your destination.
Children under 12 years old: They are completely exempt from fingerprint scans. They will only have a facial photo taken.
Children aged 12 to 17: They are treated exactly like adults. They must provide both a facial photo and a full fingerprint scan on their first trip.
Some airports offer dedicated family lanes, follow all signs in the terminal and listen to staff instructions to use these lanes correctly. It may be worth explaining the process to older children so they are aware of the changes. For younger children have a few snacks and drinks on hand in case of longer waits.
Holidaysafe is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority FRN 306537. Registered Office: Suite 12, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YU. Travel Insurance Facilities Plc registered in England No. 3220410. All rights reserved. All policies offered are on a non-advised basis.
The Foreign, Commonwealth and Development Office has up-to-date advice on staying safe abroad, see gov.uk/foreign-travel-advice. FCDO Travel Advice can change so check regularly for the latest information and sign up to email alerts for your destination. For more general travel information, visit the FCDO Travel Aware website at travelaware.campaign.gov.uk.
Ɨ Please note, Holidaysafe’s online prices automatically include a 15% discount against our Customer Service Centre prices. This is discounted from our core policy price before you add any additional cost of optional extensions or additional medical premium. Discount codes cannot be used in conjunction with any other promotional offer or discount. Only one discount code may be applied per purchase.
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