Thank You for Contacting Us

Your message is being reviewed by our Customer Service Team who will be in contact within:

  • Two working days for email queries and call back requests.
  • 24 hours for document resend requests.

Please note that during busy periods, call back requests and responses to emails will be a little longer than usual, but please rest assured that we are working as quickly as we can to get through these.

Should you need to make a claim or require emergency medical assistance whilst abroad, you will always be able to get in touch with our Claims and Emergency Assistance Departments quickly. You can obtain contact details for these departments by visiting the tabs on our contact us page.

Yours Sincerely,

The Holidaysafe Team.

*Please note, Holidaysafe’s online prices automatically include a 15% discount against our Customer Service Centre prices.