At Holidaysafe we work extremely hard to ensure that our customers get high quality cover, prices and services possible, whether they’re interested in a travel insurance quotation, contacting our customer service centre, making a claim or liaising with our appointed emergency medical assistance team.
When these efforts are recognised by our industry and customers, it makes us very proud.
Holidaysafe has been featured in the Which? Best Rate Travel Insurance tables since 2010. ᶤ
Which? only recognise insurers who have high-quality products and provide first class customer service. They select the best insurers based on 22 separate criteria, including customer satisfaction statistics plus their own assessment of each company’s policies and cover.
For more information, please visit our Which? Best Rate Travel Insurance page.
Holidaysafe was subjected to a rigorous judging process based on competitiveness of price and structure. Once short-listed, we were then judged by a panel of readers who mystery shop each company and benchmark the quality of service provided in each product area. We are extremely proud to have won this award, especially as the YourMoney.com Awards are the longest standing awards in the industry.
The British Travel Awards is the largest and most influential poll of consumer opinion on the performance of leisure travel and tourism providers. In 2017, we were extremely delighted to be voted Bronze Place in the Best Travel Insurance Provider category.
In 2016 Holidaysafe was voted Most Trusted Travel Insurance Provider at the Moneywise Customer Service Awards.
This award is especially significant to the Holidaysafe team, as it was voted for by our customers, who gave us an average satisfaction score of 4.67/5!
Holidaysafe has also been voted Best Travel Insurance Provider of the Year at the 2016 and 2014 Consumer Moneyfacts Awards.
This means that the Moneyfacts judges have assessed the Holidaysafe products against our competitors, and have found us to be the top travel insurer in the entire UK market.
The awards aim to highlight the best financial products available to the public, by combining customer feedback and technical assessments. The fact that this award has been based on feedback from industry experts, and our own customers, makes the entire Holidaysafe team very proud.
In 2012 Holidaysafe was voted a top five finalist for the Best Travel Insurance Provider of the Year award, at the Personal Finance Awards.
The results of these awards are decided based on votes from the general public, which means that each nomination reflects the trust and satisfaction that customers have in each finalist.
If you would like more information, you can view our Press Release Page, or you can Contact Us. If you would like to hear why our customers like us so much, please visit our Trustpilot Reviews page. To view all of the Holidaysafe products and services available, please visit our Homepage.
*Please note, Holidaysafe’s online prices automatically include a 15% discount against our Customer Service Centre prices.
ᶤ The Which? Best Rate feature applies to Holidaysafe’s Premier cover, based on a 24-day Single Trip policy with Worldwide cover, including the USA. The table was last updated on the website on 30/11/2022.
Holidaysafe is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority FRN306537. tifgroup is trading name of Travel Insurance Facilities Plc registered in England No. 3220410. tifgroup; all rights reserved. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. All policies offered are on a non-advised basis.
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